They suggested Uninstalling Surround, restarting. Start your game and chat with your friends with the Razer microphone. Once you have reset the controller using the reset button at the back, plug the headphones back in and see if this fixes the problem. Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. If I put it in the headphones input, the sound works perfectly, but no mic. Hi. For a better experience, please enable JavaScript in your browser before proceeding. 3) Uninstall nVidia Virtual Audio. Also I can't seem to find out how to make my mic working (Razer Kraken Mobile) EDIT: Picture of my jack input: https://images.discordapp.net/eyJ1cmwiOiJodHRwczovL2Rpc2NvcmQuc3RvcmFnZS5nb29nbGVhcGlzLmNvbS9hdHRhY2htZW50cy8yNDk5OTc0NTE4OTU3NjcwNDIvMjU3ODY2ODU3Njk0ODg3OTM2L0lNR180NzI1LkpQRyJ9.p7XfsqINOi1HKqNmDx62BKaemUE?width=2000&height=1500, Pic of my recording tab: https://images-ext-1.discordapp.net/eyJ1cmwiOiJodHRwczovL2kuZ3lhem8uY29tL2E2OTFmYTc4MzdjZDRjMzc1MTU3MzlmODE0Yjg2NzY2LnBuZyJ9.XiO1nJMEt9BHND1kpzyPWq8utG4. Sound suddenly stopped working - posted in Audio and Video: So a few months ago, I built the computer Im currently using. Razer Kraken 7.1 V2: 7.1 Surround Sound - Retractable Noise-Cancelling Mic - Lightweight Aluminum Frame - Gaming Headset Works with PC & PS4 - Black original Results 1 - of 10 10. I know already wrote a bit about the audio controller earlier in the review, but here are its features as well: - Volume Up/Volume Down buttons - Toggle Microphone Mute button - Bass adjustment knob - … I just bought this headset : Razer Kraken 7.1 THX, and with the first time i tried it, it worked well with surround sound and everything. Sometimes, the audio driver for your razer Kraken pro will also lead to Kraken headset not detected on Windows 10. I have tried re-installing my audio … [Help] Noise through Razer Surround Audio Controller and mic not working on pc Razer Kraken Mobile Support As title says, I hear noise through my headset when using the Razer Surround Audio Controller, no noise through the headset when selecting the default speaker, though the sound seems better when using the Razer Surround Audio Controller. Press question mark to learn the rest of the keyboard shortcuts. New comments cannot be posted and votes cannot be cast. I have tried re-installing my audio drivers, no luck? You can check whether Razer Kraken Pro 2 or 7.1 V2 mic is working now. I am using Razer kraken pro v2 and it has a 3.5mm jack but when ever I plug it in Realtek HD audio manager let me choose one option, mic or headphones. Make sure in synapse razer surround is on and in the sound playback device is set to razer. O It is recommended to set all volume levels to maximum then use the USB Audio controller as your master volume contro . If you have multiple mics connected to the PC, the operating system might set another mic as the default device, which leads to Razer Kraken mic not working eventually. In the recent patch Razer altered the background service and for some reason it doesnt start when windows or synapse starts. Razer Surround is 3D 7.1 surround sound software for Windows. From Germany. File downloads are categorized. The headphone comes with an extension cord with a microphone and audio jack at the end which is nice and I am using because my PC does not have a audio and microphone jack combo. Feb 7, 2015 @ 9:12am. Volume SOUND PROPERTIES OPEN WINDOWS SOUND PROPERTIES Game/Chat Balance RAZER KRAKEN TOURNAMENT EDITION . The default Xbox App will not pick up any audio from the microphone that is connected to the PC for some users. So, I tried changing my "default mic" in speaker settings to "Razer Surround Audio Controller" and tried again but it still didn't work, even after changing the mic in game's settings. You're talking about the noise issue, right? But if that all checks out, I'd download Razer Synapse … Headset issues (hear own voice, discord picks up comp sound) Sound stopped working after driver update: Realtek HD Audio 5.1 Surround Sound not working: 3.5 Audio Doesn't Provide Sound: Monitor Headphone Jack Not Recognizing My Headphones: Low mic Volume with Realtek HD Audio: PC 5.1 Surround Sound from a single 3.5mm jack? “The surround mix delivered by THX Spatial Audio and the Razer BlackShark V2 headset works really well with our game engine to place sounds exactly where we expect to hear them. The THX Spatial Audio App is designed to deliver advanced 7.1 surround sound to your ears to give ... Razer Nari Essential, Razer Nari and Razer Nari Ultimate. Please help me guys I googled everywhere! The purchase of your Razer headset comes with 7.1 surround sound software* for superior positional audio and a lifelike gaming experience. I paid over £120 for this wireless headset, because I wanted a quality gaming headset ie one with decent sound and mic. But the quality of the sound is better when using the Razer Surround. Brand: Razer. I really don't care about the sound but I would appreciate it if someone could tell me how to fix the mic issue, even if the sound would not work, I can still use my ear pads for sound and the headset for mic … If it is, set it at default. Download the application below and register with your activation code to gain a competitive gaming advantage. Sometimes, the audio driver for your razer Kraken … To get Razer mic to work, you need to check the status of your mic in Sound settings. i have the same problem. Looks like you're using new Reddit on an old browser. Razer Kraken 7.1 V2: 7.1 Surround Sound - Retractable Noise-Cancelling Mic - Lightweight Aluminum Frame - Gaming Headset Works with PC & PS4 - Black original Results 1 - of 10 10. The default Xbox App will not pick up any audio from the microphone that is connected to the PC for some users. my headset is set to default device. The detailed steps are as follow. Without Razer synapse 3 i can't fully use the THX technology Rolling back drivers helped with RS, to get Realtek working I had to turn off Razer Surround in playback devices panel in Windows. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Cookies help us deliver our Services. 21 product ratings 21 product ratings - Razer Kraken X Lite Gaming Headset, Wired, Microphone, Black. The audio controller takes the headphone input in the form of a 3.5 mm audio jack and outputs to your PC via USB. Make sure your Razer Kraken Tournament Edition is the default input and output audio device. I'm not an audiophile, but the sound on these seems pretty good, and can be tweaked with the Razer Synapse software. THE BIG NEGATIVE For a gaming headset, obviously sound qualtiy is important, but so is a decent mic. File downloads are categorized. The very first thing I would do is check your control panel and look at your audio devices to ensure it's even on that list. Please select which category you would like to browse. I bought the Razer Nari recently , as stated on their webpage . As title says, I hear noise through my headset when using the Razer Surround Audio Controller, no noise through the headset when selecting the default speaker, though the sound seems better when using the Razer Surround Audio Controller. If resetting the controller doesn’t fix the mic not registering your voice, you should consider restarting your … Disclaimer: Some features for the USB Audio Controller may not be compatible with these devices. Unfortunately, since the Razer Kraken TE has a USB powered audio controller, full compatibility with the Xbox One isn't offered. The headset does work because the skype sound comes through the headset but not any other programs Anyways here are the screenshots of the Playback devices and a demonstration of the Razer surround audio controller working but with no sound. The playback Razer Surround works fine? 2) Uninstall Razer Surround. Try to lower the sound through Surround ? You can also search the downloads library … 3) Uninstall nVidia Virtual Audio. £116.43. I find myself always using it and leaving it turned on. CONNECTING TO DEVICES VIA 3.5MM … ... For parts or not working… JavaScript is disabled. Free postage. The sound quality is really good too and so is the virtual surround sound from razer synapse. But if I put it in the mic input, then none of those work, nor mic and nor headphone. After... Thread by: Gusee, Jun 8, 2019, 4 replies, in forum: Razer Support. Restarting the service fixes this. Razer is the world leader in high-performance gaming hardware, software, and systems. Razer Kraken Ultimate Pro Gaming USB Surround Sound Headset with ANC Microphone. I've tried, even if I put it on 0 it makes noise. The other is Razer THX Spatial Audio won't work on Surface Pro X and other Windows 10 on ARM PCs due to the engine not being able to install (likely a 64-bit application). We apologize for any inconvenience and appreciate your … ... Razer Kraken Tournament Edition Wired Gaming Headset With USB Audio Controller B. Making sure the Razer Surround driver is gone from your Playback Devices, if it's not, uninstall from there, restart. Not only did it broke Razer Surround, but my Realtek Audio is not working as well. 2) Uninstall Razer Surround. Solution 3: Update Razer Kraken Drivers. ... Razer Kraken Ultimate USB Surround Sound … £65.05. You must log in or register to reply here. When i go into recording devices and select Razer Surrounds microphone my voice isn't recognized but when i just have it on the default Realtek microphone, it works fine? No clue why. 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